Terms of Service

• "We", "us", "our" — Mzansi WebApps.
• "You", "Client" — any person or entity that uses our website or engages our Services.
• "Deliverables" — the websites, applications, designs, code, content or other materials we produce for you.

You agree to use this website lawfully and not to misuse, disrupt, reverse-engineer or attempt to gain unauthorised access to any part of it or its underlying systems. We may suspend access where we reasonably believe these Terms have been breached.

Quotes and proposals are based on the information you provide and are valid for the period stated. A project is confirmed once you accept a quote or proposal in writing (including by email) and any required deposit is paid. Where we issue a separate project agreement or statement of work, that document, together with these Terms, governs the engagement.

• Fees, payment schedules and any deposit are set out in the applicable quote or proposal.
• We may require a deposit before work begins and may invoice in milestones for larger projects.
• Payments may be made via the methods we make available (including our payment provider). You are responsible for any bank or transaction charges.
• Invoices are payable by the due date stated. We reserve the right to pause work or withhold Deliverables on overdue accounts.
• Recurring services (e.g. hosting, maintenance, retainers) are billed for the agreed period.

To enable us to deliver the Services, you agree to:

• Provide accurate information, content, brand assets and timely feedback and approvals.
• Ensure you hold the necessary rights and licences to any content you supply (text, images, logos, fonts, data) and indemnify us against claims arising from such content.
• Provide reasonable access to systems, accounts or hosting needed to perform the Services.
• Comply with all applicable laws in your use of the Deliverables.

Estimated timelines depend on timely Client input and approvals. Each project includes the revision rounds set out in the quote; additional work, or changes that materially alter the agreed scope, may be quoted separately as a change request.

• Upon full and final payment, ownership of the final, project-specific Deliverables transfers to you, except as set out below.
• We retain ownership of our pre-existing materials, frameworks, tools, libraries and know-how used to create the Deliverables, and grant you a non-exclusive licence to use them as part of the Deliverables.
• Third-party components (e.g. open-source code, themes, plugins, fonts, stock assets) remain subject to their own licences.
• Unless you object in writing, we may display the Deliverables as part of our work and reference you as a client.

The Services may rely on third-party platforms (such as hosting, domain registrars, payment gateways, email and analytics providers). Your use of those services is subject to their own terms, and we are not responsible for their availability, performance or changes.

We provide the Services with reasonable skill and care. Other than as expressly stated and as required by the Consumer Protection Act, the website and Deliverables are provided "as is" without further warranties. We do not warrant that the website will be uninterrupted or error-free, or guarantee specific search-engine rankings or business outcomes.

To the maximum extent permitted by law, our total liability arising out of or in connection with the Services is limited to the fees paid by you for the specific Services giving rise to the claim. We are not liable for indirect, incidental or consequential loss, including loss of profits, revenue or data. Nothing in these Terms excludes liability that cannot lawfully be excluded under South African law.

Each party agrees to keep the other's non-public information confidential and to use it only for the purposes of the engagement, except where disclosure is required by law.

Either party may terminate an engagement on written notice if the other materially breaches these Terms and fails to remedy the breach within a reasonable period. On termination, you remain liable for fees for work completed and approved up to the termination date.

We process personal information in accordance with our Privacy Policy and the Protection of Personal Information Act, 4 of 2013 (POPIA).

Where you transact with us electronically, you acknowledge that statutory cooling-off rights under section 44 of ECTA generally do not apply to services that begin with your consent before the cooling-off period ends, or to goods made to your specifications (such as bespoke development work).

These Terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction. The parties will first attempt to resolve any dispute in good faith through negotiation before pursuing formal proceedings.

We may update these Terms from time to time. The latest version will always be available on this page with a revised "last updated" date. Continued use of the website or Services constitutes acceptance of the updated Terms.

Questions about these Terms? Reach us at contact@mzansiwebapps.co.za or +27 81 680 3967.